Privacy Policy
Throughout this privacy policy, terms such as "us", "we", "our", "the provider" or "ZBYCode" refers to ZBYCode (zbycode.com or any other websites we own or operate). Terms such as "customer", "user", "client", or "you" refers to yourself as a visitor to one of our websites or a customer who has purchased our product(s) or service(s). By using our website or services, you are accepting and agreeing to the terms outlined. ZBYCode reserves the right to update the Terms of Service and/or Privacy Policy at any time with a 30 day notice periods to clients on the website. The date of the most recent change is shown at the end of the privacy policy.
Your privacy is important to us. It is ZBYCode's policy to respect your privacy regarding any information we may collect from you. We collect it by fair and lawful means, with your knowledge and consent. We aim to outline all our policies regarding your data in this document using the following subheadings to convey these in a way that is clear and easy to understand.
ZBYCode is trading under ZBYCode LTD (Sole Trader).
We normally collect data under the following circumstances. It will be made clear to the customer when we are collecting or about to collect personally identifiable information. For details on how it is used, stored, secured, able to be accessed, shared and processed, please refer to the other sections of this document.
When visiting our website - ZBYCode uses tracking and analytics tools to monitor the use of our website. This may include IP Address, location, internet service provider, timezone, browser type, operating system, screen resolution, user agent, user language, URLs visited, referring URL, mouse movements and clicks (only those within our website) and time spent on each page.
When Contacting Us - We may collect personal information when you contact us via any of our support methods. When contacting via email, you email address and name provided wil lbe stored as well as any other personally identifiable information you may provide in emails sent to us. When contacting us via a contact form, in addition to the information collecting when visiting our website, your name, email address and phone number is stored, as well as any other personally identifable information you may provide in messages sent to us. When contacting via telephone, we will collect your phone number and any other information we may ask for ovre the duration of the call. When contacting via social media, we will collect publically identifiable information provided on your profile, including but not limited to your name, phone number, email address, and social media account, in addition to any information you may provide over the duration of the chat.
When providing us with payment - The following is in addition to the information we may store when you visiting our website. ZBYCode does not store payment or financial information on our systems, however, is stored securely by our third party payment provider(s). We may be able to access sch information via these third parties, but it will not under any circumstances be stored on our own systems. You cn view the respective privacy policies for these third party payment gateway(s) by visiting the link(s) below:
We use the data we collect as outlined above in different ways, including the following:
At ZBYCode, we regard the security of your data with the utmost importance, and strive to use commerically acceptable means to protect your personal data in an attempt to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. Within our organisation, personal data access is provided to staff members when they genuinely need it to effectively provide our services to you. However, it is important to note that no method of data transmission over the Internet, or method of electronic storage of such data is 100% secure, therefore we cannot 100% guarantee its absolute security.
ZBYCode will retain your personal data only for as long as it is neccessary for the purposes set out in this Privacy Policy, which is usually the duration of our business relationship with the customer. We will also retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
ZBYCode will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this adata is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Most of the data we collect from you can be viewed within your previous methods of contact and Payment Gateways. You can also request a complete copy of all the data we store about you at any time by sending an email to zephyrb@zbycode.com or using the contact form on our website.
In short - yes, but only when this is absolutely necessary to provide or enhance our service
Below we have complied an extensive list of each third party your data is shared with, what data is shared, to what purpose this is shared and a link to their respective privacy policies. We do not guarantee this list is complete, however, we do endeavour to keep it up to date as much as possible.
PayPal Holdings, Inc
What data is shared?
We do not store your payment information on our systems, however, this is stored securely by PayPal on our behalf. Other personal information that we store, however, may be provided to PayPal, such as name, email address, full address, IP address and user agent.
Why is this shared?
To process various payments and recurring subscriptions.
What are their policies?
https://www.paypal.com/webapps/mpp/ua/privacy-full
Google LLC
What data is shared?
Google may store your analytical data as well as the position of the page, duration of time you spend on a page, mouse movements and clicks in order to provide there advertisement service where applicable. You can opt out of this through Google Settings.
Why is this shared?
ZBYCode utilises Google Adsense in order to create a passive revenue from visitors to the site. Google collects this data themselves, therefore, you may opt out via google themselves.
What are their policies?
https://policies.google.com/privacy
TrustPilot
What data is shared?
Ratings for our service(s) or product(s) are not stored on our servers, instead, they are hosted at TrustPilot. TrustPilot may collect some analytical data from our site, including position of the page, duration of time you spend on a page, mouse movements and clicks. We also share your email address with TrustPilot after a payment is completed through a Blind Carbon Copy service.
Why is this shared?
This is shared to gain individual reviews after a service has been completed or a product has been purchased. Although considered Personally identifiable information, only your email address is sent through to TrustPilot. TrustPilot may be able to access any public data that is linked to your email account, for example, your name.
What are their policies?
https://legal.trustpilot.com/for-reviewers/end-user-privacy-terms
In certain circumstances, you have the following data protection rights:
We do not knowingly collect personally identifiable information from anyone under the age of 18, unless explicit parental concsent has been provided. If you are a parent or guardian and you are aware that your child has provided us with persoanl data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will first attempt to obtain parental consent and then, if necessary, take steps to remove that information from our servers. We do not specifically market to children under the age of 13 years old.
Our service/websites may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.